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Privacy Policy

Responsible Body

Suzhou Truway Biotechnology Inc. ("We" in this notice)  as the operator of this website ("Truwaybio") is the responsible body for processing personal data of users of Truwaybio information services ("You").

We take the protection of your personal data seriously. We have taken relevant measures to ensure that data protection regulations are observed by ourselves and our service providers.

In accordance with the applicable data protection regulations, we provide information below on the type, extent and purpose of the collection, processing and use of data obtained in connection with your use of Truwaybio.

Your information is important to Truwaybio. This Privacy Policy provides information about the personal information that Truwaybio collects, how we share and use it, and what choices are available to you before you decide to provide us with your information. This Privacy Policy is available on Truwaybio homepage and at the bottom of each Truwaybio web page. We encourage you to read the Privacy Policy carefully and completely before using our website. 

Websites Covered by This Privacy Policy

This Privacy Policy applies to all webpages on domain, except that privacy policies or statements published on our website for specific products or services will apply instead of this Privacy Policy. We may also provide links to third party websites. When you click on links to these third party websites, you will be directed and instructed to leave our website. This Privacy Policy does not apply to any information you may provide when visiting these third party websites. Except that the third party belongs to Truwaybio, we do not endorse or make any representations about third party websites. Information you decide to provide or that is collected by these third parties is not covered by this Privacy Policy. 

Personal Information Collection

Personal information is collected for necessary business purposes and to better understand and serve you as a client or a user of our website. We promise to collect, share, transfer and use personal information with sufficient notice or consent.

Personal information will be collected on various occasions where applicable. For example, when you choose to register with Truwaybio as a registered user, order services or products, subscribe to newsletters, participate in promotion program, or even apply for a job at Truwaybio, personal information will be requested and required to complete these transactions. We may collect the following categories of personal information:

▪ Information used to register as a registered user on Truwaybio; including your contact information such as your name, organization, address, telephone number and email address;

▪ Information about your visiting or use of our website, including any identifiable or non-identifiable information recorded or tracked when you visit our websites and web pages, including visit history, click counts and time;

▪ Information about transactions conducted on this website, including your personal contact information, address information and various verification information; other information such as IDs and passwords, billing and transaction information; 

▪ Information you provide to subscribe to website services, such as newsletters, participation in promotion program, as well as contact information about you, your interests and preferences in services;

        ▪ Information when applying for a job at Truwaybio, including your contact information, educational background and work experience;

▪ Any other information you send to Truwaybio;

▪ Information that third parties send to Truwaybio or that are in public domain.

If any third party provides us with information about you, we may collect and process such information together with other information we have about you in public domain. This Privacy Policy will cover such processed information.

If you just browse the Truwaybio website, you will only be recorded as a click, and Truwaybio will not collect any personal information from you unless otherwise stated.

During your browsing of our website, "cookie" may be used to enhance your visit. A "cookie" is information either temporarily or permanently stored in your computer's hard drive. It may collect different information from you, including the URL of the website via which you visited our website, the browser version you use, your Internet Protocol (IP) address, IP ports, date and time of your visit, size of data transferred, pages you visit and other clickstream data. Cookies are widely used and are usually configured as default setting in most web browsers. If you do not want to accept cookies, you can change the default settings and configure the browser to reject cookies. However, some features, displays and services on our website may not function properly without using cookies.

Information Use

The information we collect helps us better serve you as a client and user to meet your needs and interests. The information collected will help us provide you with consistently high-quality products and services. We may use the information to:

▪ Manage and improve our website;

▪ Publish your testimonials;

▪ Enable you to access and use website services;

▪ Provide you with services you purchased;

▪ Send you statements and invoices;

▪ Contact you and collect payments from you;

▪ Send you newsletters, updates and service information;

▪ Send you information about your account and changes to any related agreements, statements and policies;

▪ Compile and analyze aggregate statistics and trends;

Conduct market and client analysis;

▪ Respond to your requests and improve content and services.

If you do not want to receive any such communication from us, please notify us.

We will ask for your explicit permission before we publish your testimonials on our website. Testimonials will be only posted on our website only the expressed permission of the individual or company who provides the testimonial.

We will take all necessary and practical steps to ensure that your personal data is not kept for any longer than necessary. We promise to comply with all legal and regulatory requirements regarding the retention and use of personally identifiable information.

We may also contract with certain third parties that provide data collection and analysis services to collect and analyze clickstream data using data collected anonymously from cookies. Such third parties will comply with this Privacy Policy regarding any information we provide to them. Where we disclose your personal information to our agents or subcontractors for above identified purposes, the relevant agent or subcontractor will be contractually obligated to use that personal information in accordance with this Privacy Policy. Under this circumstance, your consent is not required for the processing of your data by these external parties. We reserve the right to make full use of non-personally identifiable information.

In addition to reasonable and necessary disclosures for the purposes set out above, we may disclose your personal information to the extent required by law, comply with court orders in any legal proceedings, and establish, assert, exercise or defend our legal rights.

Personal Information Sharing

We will not sell, rent or lease the personal identify information you provide to us to any external parties without your permission, unless required by law or governmental or judicial authorities with appropriate authority.

We may share information about you with our affiliates, successors and agents/representatives, but such affiliates, successors, agents/representatives will be required to process the information in accordance with this Privacy Policy or with your further permission. We have the right to determine the specific method of lifting the above restrictions.

We may also disclose information provided by you in connection with corporate restructuring, sale or assignment of substantial assets, merger, acquisition, and other changes of control or financial status. If such circumstances arise, we will require the recipient to use the information in accordance with this Privacy Policy thus your further expressed permission is not necessary here.

Security of Personal Information

We are committed to protecting the personal information you provide to us. We will take reasonable security measures to prevent the loss, misuse or alteration of your personal information. We will store all personal information you provide on our secure servers.

Access to the Information You Provide

We will do everything possible to take appropriate technical measures to ensure that you have access to the personal information we hold about you at all times. You may review, edit, correct, delete, or update this information at any time. We may ask you to authenticate your identity for account security.

Protection of Minors

We attach great importance to the protection of personal information of minors. Truwaybio will not target minors as websites users, nor will it intentionally collect their personal information.

Privacy Policy Updates

We reserve the right to amend this Privacy Policy by posting a new version on this website. You should check this page regularly to ensure you are familiar with any changes.

Contact Us

If you have any requests, questions or suggestions about this Privacy Policy or our treatment or your personal information, please contact us:

· Send via email to ; or

· Mail to Building 5, Area 2, No.98 Zhaoxi Road, Shaxi Town, Taicang City, Suzhou, Jiangsu Province, China

Talk to our experts?

Business:+86 185-0139-0702

Technology:+86 137-7300-5709

Website Usage Help:+86 188-6238-7270

landline:+86 0512-80601059




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