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Basic Information
Suzhou Truwaybio Co., Ltd（Hereinafter referred to as"truwaybio"、"Our company" and"We" ）We fully understand the importance of privacy to you and will respect your privacy. This Privacy Statement (hereinafter referred to as "this statement")Will explain how our company uses the personal data collected through your visit to this website，Please read and understand this statement before use .If you use our website, it means that you are aware of and accept the privacy statement of this website。
Our purpose in formulating this privacy statement is to help you understand the following content ：
1、 How do we collect and use your personal informationinformation
2、Data Storage
3、Cookie
4、What data protection rights do you have
5、Privacy Statement for Other Websites
6、Declared renew
7、How to contact Truwaybio
Personal information refers to various types of information recorded electronically or otherwise related to identified or identifiable natural persons, excluding information processed anonymously. You are usingOur servicesYou may need to provide your personal information. In some cases, you can choose not toOur companyProvide personal information, but if you choose not to provide some of the necessary personal information,Our companyWe may not be able to provide you with relevant services, nor can we respond or solve the problems you have encountered.
（1）How to collect your personal data
Our companyWe will only collect your personal information for the purposes stated in this statement. The following examples illustrate the types of personal information we may collect.
（1）Personal identity data (name, email address, phone number, etc.) ；
（2）Data on how you use the service ；
（3）Data on how you use this website, including yourIP address or domain name, duration of your visit to this website, which sections of this website you have visited, and what content you have browsed.
The content of this website is only intended for adult user visitors and is not intended to collect any informationPersonal data and/or information on minors for children under the age of 14.
（2）How to use your personal information
We collect yourinformation，To enable us to ：
1.Process your request and manage your account information ；
2.Identify and provide information that you may be interested in ；
3.Support and enhance your experience of using this website and improve the functionality and performance of our services ；
4.Support your request and respond to your inquiry ；
5.Provide project tracking and other support services to customers ；
6.Protect, strengthen, and safeguard the rights and interests of our company (including in cases related to violations of our terms and conditions).
When our company processes your order, we may send your data and other relevant information to credit investigation agencies to prevent fraudulent purchase orders.
Truwaybio Emphasize the security of personal information. We adopt appropriate physical, management, and technical safeguards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. For example, we will use encryption technology to ensure the confidentiality of data; We will use protection mechanisms to prevent data from being maliciously attacked; We will deploy access control mechanisms to ensure that only authorized personnel can access personal information. We will do our best to protect your personal information, but please understand that there is no absolutely secure network data transmission. We cannot guarantee or guarantee the security of any data you provide us. Please be aware of and bear the risk of transmitting these data independently.
We will retain your personal information for the shortest period necessary to achieve the purpose stated in this statement, unless the retention period is extended or permitted by law. Based on different services, the retention period of data may vary. The standards we use to determine the retention period include: the time required to retain personal information for the purpose of completing the business, including providing services, maintaining corresponding transaction and business records, controlling and improving service performance and quality, ensuring system and service security, responding to potential user inquiries or complaints, and locating problems; Do users agree to a longer retention period; Are there any special requirements for data retention in laws, contracts, etc. If your account is necessary for providing services to you, we will keep your account registration information. You can also choose tocontact our companyto cancel your account. After you cancel your account, we will delete your corresponding personal information as soon as necessary .
You can directly clear or delete information on our service page, including order information, browsing information, and shipping address information.
In the following situations, you can request us to delete personal information ：
· If our behavior in handling personal information violates laws and regulations ；
· If our behavior in handling personal information violates laws and regulations ；
· If our handling of personal information violates our agreement with you ；
· If you no longer use our services, or if youwish tocancel your account;
· If we terminate our services and operations. If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us and require them to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization. If we respond to your deletion request, we cannot guarantee to immediately delete the corresponding information from the backup system, but we will delete this information when the backup system is updated.
Cookies are text files placed on your computer to collect standard network log information and visitor behavior information. When you visit our website, we may automatically collect information from you through cookies or similar technologies.
Our company may usecookies, including third-party cookies and other tracking technologies on the website. If you choose to use certain services, the system will prompt you to actively accept or refuse to use relevant cookies. You can set your browser to not acceptccookies,, but in some cases, this may cause some of our website features to not run.
Truwaybio We reserve the right to update or modify this statement from time to time. If our privacy statement changes, we will publish the latest version of the privacy statement here. If we make significant changes to our privacy statement, we may also send it to you through different channels update notices, such as posting notices on our website or issuing separate notices to you.
If you have any questions about the privacy statement or the data we hold, or if you wish to exercise your data protection rights, please feel free to do so at BD@truwaybio.comWith us.
In general, we willReply within 15 days. If you are not satisfied with our response, especially if our personal information processing behavior damages your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as NetEase, telecommunications, public security, and industry and commerce.
Latest update time ：2023year8month